"Very satisfied"

About: Hospital Of St Cross (Rugby)

I had carpal tunnel release surgery, and I can't praise the hospital highly enough. From the surgeon who operated on me, to all the nurses in the day surgery unit, everyone was so kind and helpful, it made the whole experience very easy. An awful lot of people are quick to criticise hospital staff these days, but I honestly could not fault any of the staff at Rugby st cross, they were excellent. I certainly would have no hesitation in recommending Rugby St Cross, to anybody else, and if I were to need further treatment, I would want it to be at this hospital

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from University Hospitals Coventry and Warwickshire NHS Trust

Thank you for providing feedback on your recent experience of carpal tunnel release surgery at the Hospital of St Cross in Rugby in May 2015.

I am very pleased to read your description of our services and that you found our staff excellent and faultless. It is also very reassuring to read that you would be happy to recommend our hospital and to be treated there again if needed.

I shall pass on your comments to the hospital manager and ensure they are shared with the team who treated you so compassionately.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203