"Unexpected stay lead to excellent care"

About: St James's University Hospital

I was admitted to ward J26 after being rushed to a&e. I had numerous tests done and was treated extremely well by all staff and doctors who dealt with me. My consultant was excellent when I was a bit overwhelmed with being told I had pneumonia and made sure I was kept up to date on my care and what was going on. Ward staff were excellent, although the bathroom facilities would have been much cleaner, but as I was on the acute medical unit they were all extremely busy. Food wasn't bad by hospital standards. Only downside is paying for TV but it was good once I had paid.

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Response from Leeds Teaching Hospitals

Dear Victoria Lee,

Thank you for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a positive experience whilst in our care.

I have passed your kind words onto the matron for ward 26 and have asked that they be shared with staff so that they too can know of the great work that they are doing.

With kind regards


Senior Nurse

Patient Experience