"Inefficient new hospital"
About: Altrincham General Hospital Altrincham General Hospital WA14 1PE
Posted by Lynn Fitzpatrick
Went for an x ray this morning and checked in at approx 09:40. There were about 10-15 people waiting in waiting room. An hour and half later I had not been seen! I went to reception to ask if I'd been forgotten. The receptionist took details again and confirmed I was in the system. They went through to x ray and returned a couple of mins later and took me through. The radiologist apologised and said the computer was indicating I had been seen already!!! They then said a patient who had been before me had had similar x ray so I then went off the computer. They actually joked that the procedure had taken 40 seconds and I had waited an hour and a half. As you can imagine I didn't find it funny at all. To say I was furious was putting it mildly. This is totally ridiculous, I expected a little wait but an hour and a half was beyond a joke and in fact if I hadn't gone to reception I would still be waiting. For a brand new hospital this is not very efficient. I would welcome feed back on this.