"few of the staff is good. They ..."

About: The Royal London Hospital

(as the patient),

What I liked

few of the staff is good. They respect you and address your concern while others are horrible. I had to go to A&E. Doctor I had to see there was rude. They even lied about some of my questions. Their sole objective was to get me out of their sight for some reason ASAP. Sometimes I think these people must be really frustrated for them to behave like that with distressed patients.

What could be improved

a lot

1) attitude

2) willingness to give little more time

3) respecting patients

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››