"Excellent emergency gynaecology care"

About: University Hospital Lewisham

Dear doctor, I’m writing to thank you for being so kind and caring towards me during my emergency attendance last Sunday morning. You accepted me as a direct referral when I experienced unexplained bleeding. I was very nervous about my problem but I felt you addressed all my concerns fully and your advice was very comprehensive. Thank you for drawing a diagram and reflecting on your experience to explain the treatment I would require. I am grateful for the time you spent answering my questions fully. Thank you for putting me at ease during an examination which I would have otherwise found very uncomfortable. Thank you also for organising my outpatient follow-up appointment so efficiently. I think you’re a lovely doctor and very good at your job. Thank you again. Kind regards,

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Response from University Hospital Lewisham

Thank you for your positive comments and taking the time to offer this feedback. Your comments are greatly appreciated and will be shared with the team.

Kind regards

Patient Experience Team

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