"Fracture A and E"

About: Basildon University Hospital

We were very impressed by the kindness of all the staff today. We realise that they have many other priorities (and we arrived at 1230 and left at 1130, so 11 hours sitting around) than my husband's broken bone in his wrist but we were treated with care and consideration at every turn. Thank you everyone

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Story from NHS Choices

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Response from Basildon University Hospital

We are happy that despite your wait, you were treated well enough to prompt this kind review. If you would like to discuss your experience further, please contact either our PALS service on 01268 524900 ext 4441 or Head of Patient Experience ext 1415. Thank you

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