"I got better! A&E on the Monday ..."

About: Chelsea & Westminster Hospital

(as the patient),

What I liked

I got better! A&E on the Monday morning was quick, and the quality of the medical care was high.

What could be improved

It was a hot summer and the wards needed more cooling/fans - it was unpleasant at times.

There were times when it was evident the staff were rushed and so it took more time than I would have liked (to say the least) when I needed pain relief.

Privacy was just a curtain and this meant it was quite noisy. The food is bad - get your family to bring food if they can - I found that a real help.

Story from NHS Choices

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