"I attended the National Hospital ..."

About: National Hospital for Neurology & Neurosurgery, Queen Square

(as the patient),

What I liked

I attended the National Hospital for Neurology and Neuroscience at what was for me a time of great worry and uncertainty. I was seen by a doctor and nurse who treated me with the utmost respect, making sure I had the time to ask all the questions I needed to and answering them as honestly as they could. I felt truly involved in the decisions made about my care, and not in the least patronised or fobbed-off.

Although my future is far from clear, due to the nature of the condition I was seen about, I'm now confident that whatever it holds I'll be able to get the best care possible. Thank you!

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Story from NHS Choices

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Response from National Hospital for Neurology & Neurosurgery, Queen Square

We are delighted that you have been so pleased with the care and attention you receievd. We know attending a hospital is a stressful time for patients.