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Excellent service all round

Posted By duck2014

"Excellent service all round"

About: Royal Albert Edward Infirmary / Paediatrics

(as a parent/guardian),

My little boy, aged nearly 2, had breathing difficulties. I took him to the paediatric A&E department. The staff were very caring and reassuring. They were thorough in all the checks they made and explained each step clearly.

The x-ray department staff were also efficient and caring. Excellent service all round!

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 8 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 17/06/2015 at 14:13
Published on Care Opinion on 18/06/2015 at 10:19

Thank you for taking the time to post your kind comments on Patient Opinion. It was pleasing to note that your journey with your son was such a positive experience. I will ensure that all staff are given to opportunity to view your comments. May I also take this opportunity to extend our best wishes to you and to your son for a speedy recovery. Kind regards

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