"Pain management telephone shambles"

About: Montagu Hospital

Twice today I have tried calling pain management to be in a cue for 30 minutes to then be disconnected that's an hour spent trying to get in touch with the pain management unit to get nowhere it's a good job it's not that important. The telephone system has gone from bad to shocking.

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Response from Montagu Hospital

Thank you for taking the time to leave your feedback. We are very sorry that you have not been able to get through to the Pain Management Unit and we will pass your comments on to the relevant department to ensure that this is looked at and your issues raised.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful