"Poor treatment"

About: Bristol Royal Infirmary

My mum is a very young looking 93yr old with a heart,lungs,liver,kidney and mind as healthy as some1 half her age,over a year ago she was told she had cancer&few weeks 2live,they wouldn't treat her because her age,so it was left 4us 4daughters 2care 4her,which is why she here 2day,all decisions were left 2us,so we told her the cancer had gone after she had. A blast of radiotherapy,on visitin the hospital recently 4constipation,despite us tellin all members of staff,that mum does not no she has cancer&we didn't want her 2no.the minute she was took 2the ward&we'd gone home,they went &told her&was then left alone for the night,how cruel,I can't imagin what this has done 2her,I'm furious,how dare they,who gives these people the god given right 2tell people there goin 2die,there there 2give treament,,who the hell do they think they are,the doctors here have totally destroyed us all

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Response from Bristol Royal Infirmary

Thank you very much for your feedback. We are really sorry to hear about your mother's experience. We have discussed this with the team at the Bristol Haematology and Oncology Centre who would welcome the chance to look into it and respond to you directly. Please contact Patient Support and Complaints Team 0117 342 1050 / pals@uhbristol.nhs.uk. Thank you.

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