"Wasn't listened too and treated badly"

About: City Hospital campus

I was refereed by my GP to see a cardiologist because I had been experiencing palpitations, chest pain, abnormal heart rhythms and some kind of twitching in my attires mainly in my neck. I am only 21 years old and have been having these problems for about a year now and have had numerous tests which have all come back normal such as ECG's, Holter Monitors etc however my symptoms have continued to worsen and I now fear death or at least a very horrible life. My experience at the hospital was all good until I went in to see the cardiologist. They wouldn't let me finish sentences and simply didn't listen to what I had to say or take me seriously. I was trying to explain my symptoms and the doctor wouldn't allow me to do so, simply stating that all I should be talking about is palpitations and chest pain. I feel its unreasonable that I wasn't allowed to explain my symptoms such as the suspected twitches in my arteries that I get which I have no idea what they are and variety of other things such as tingling throughout my body, irregular heart beats etc. The doctor suggested I should get a Holter Monitor but I have already had one of these and it detected nothing so I feel it would be a waste of time. Overall the doctor did not seem like a very nice person and didn't to appear to really care about their patients at all, I assume the doctor treated me like dirt because of my age. Just lacked any form of professionalism, I wanted to suggest that I have a cardiac stress test and a potential ultrasound of my Carotid Arteries. I understand it's very rare for someone of my age to have this type of problem but it isn't impossible and the doctor was acting like it was.

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Response from Nottingham University Hospitals NHS Trust

I am grateful that you have taken the time to get in touch. I am deeply disappointed to hear that your consultation has left you feeling so unhappy and concerned to read your comments about the poor behaviours you experienced. It would be helpful to speak to you so that we can speak to the individual concerned about your experience. Please do contact me on 0115 9691169 extension 56247 to discuss further.

Dr Alun Harcombe,

Clinical Director, Cardio-Respiratory and Stroke Directorate