"Endoscopy (urgh)"

This was the second endoscopy I have had at the West Cumberland and both times the staff have been superb, explaining everything answering my questions (when I didn't have a tube stuck down my throat) As someone who is transgender, I was reat with the utmost respect and in the gender I prefer to be, from the moment I entered the hospital my name tag was changed to suit my prefered name, which I thought was really nice of them. I was not made to wait for anything and there was no procedural or care issues, I was in, paperwork sorted, the explaination of what was to happen, the procedure and then discharged, if only other places where as efficient and pleasent. I actually enjoyed the visit as much as you can in a hospital, and felt like I was a person I will argue with anyone who says the staff from top to bottom (exception of one porter months ago who I think has an issue, thats their problem) are not anything but superb at the West Cumberland Thanks to everyone on the endoscopy ward