I have now attempted to telephone Stepping Hill Dermatology 8 times today to re-arrange an appointment for an older lady I look after. I have left the phone ringing for 4mins 30 seconds(8 times) with no reply and I have tried all numbers. Switchboard told me that to re-arrange the appointment I had to speak to Salford Royal. Rang Salford Royal and they advised me it was a follow up appointment that only stepping hill can sort. Total time to date 40vmins taken up and still not sorted. Disgraceful service.
"Changing an appointment"
About: Stepping Hill Hospital Stepping Hill Hospital Stockport SK2 7JE
Posted via nhs.uk
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