"Removing the hospital from hospitality"

About: Queen Elizabeth The Queen Mother Hospital

Not a bad hospital except for the fact that the service is terrible. A nurse gave me a wrong ecg treatment and waiting even longer to just get some medication which added another 3 hours on to my stay which was extremely frustrating. I guess I haven't really been to many hospitals before but surely they can't be as bad as this?

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust

Thank you so much for taking the time to provide us with this feedback. I am so sorry to hear of your expereinces and the length of time you had to wait. If you would like me to look into your concerns please feel free to email me on sally.smith2@nhs.net.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful