"Very rude staff"

About: Queen Alexandra Hospital

The doctor was very helpful and listened to what i had to tell them. The receptionist was very aggressive to where i was queuing and the nurse wouldnt pay attention to me.

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Response from Queen Alexandra Hospital

Thank you for taking the time to write to us, I am pleased to hear that the doctor you met was very helpful and listened to your concerns. We will of course pass this on to the Senior Management Team within the Emergency Department for their information. I am sorry however, to learn of the poor attitude you experienced through what must have been a very distressing time for yourself. Please contact us at: PHT.Pals@porthosp.nhs.uk and we would happily look into this further for you. Best Wishes Leanne Complaints Officer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful