I came in for a procedure that I have every two years. The staff in the endoscopy dept were first class. The appointment was for 8.45 Saturday morning. I arrived early and at 8.45 I was called and paper work completed by an excellent nurse. I was then immediately admitted onto the ward and almost as soon as I was gowned up I was taken for the procedure. The doctor was superb, explained the procedure very clearly and carried it out very efficiently. The assistant was also first class. On return to the ward because I'd had sedation I was very carefully monitored by two excellent nurses. I've had this procedure done every two years over the last 16 years. Six years ago I moved areas from manchester and came under the consultant's care. I cannot praise this team too highly. In addition one of my daughters, now resident in Canda needed copies of my last reports to help facilitate treatment for her. The consultant's secretary sent me the important information within two days! Thus my daughters treatment was expedited swiftly. This team care!
"Excellent care"
About: Royal Blackburn Hospital Royal Blackburn Hospital Blackburn BB2 3HH
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Royal Blackburn Hospital