About: Royal Blackburn Hospital Royal Blackburn Hospital Blackburn BB2 3HH
Posted via NHS Choices
Two very different experiences at the same hospital. An emergency admission with a 12 hour wait in accident and emergency - time spent on a trolley (not a bed) with not even a pillow. Had to walk to toilet when not well. Paramedic rescued me and got me back to bed, checked oxygen levels (dangerously low) and put me back on my oxygen. I cannot thank that ambulance an enough, they're my hero! However must mention MAU. Fantastic staff who I cannot praise enough. As I felt very safe on here I was very reluctant to leave as I was told I would be transferring to another ward. Needn't have worried. Went on to C7 and the staff here were excellent. Very caring and professional who carried out their duties willingly and with good humour. the staff on MAU and C7 are indeed 'Angels'. How can one hospital give me two very different experiences? No idea what to put for my 'overall' experience - just know that MAU and C7 were absolutely fantastic. Hope they get to hear that patients appreciate it.