"Very scarey place"

About: Gloucestershire Royal Hospital

Admitted via 999 call for Chest pains, On arrival was put into a bay and left for about 40 minutes, Not good with chest pains Tried to explain had serious underlying Cardiac condition. They doubted every word. I have a very important device fitted internally to my heart, the Dr said "what did you say that Thingamybob in your chest was" I was then told we have done a blood test at 9,30 and we need to redo it 6 hours later, to check if Heart was the problem, Great what blood test did not arrive at Hospital until after 12 miday.. So after another 30 mins of being ignored and in pain, Walked out got Taxi home, Where even with pain I felt safer,

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Response from Gloucestershire Royal Hospital

Hi there, We're sorry to hear about your experience in A&E. Would you be happy to get in touch with our patient liaison (PALS) team so they can take a few more details? We like to gather as much information as possible about the experience of patients to help us understand how we can be better for future patients. There are a few different ways of getting in touch with PALS and you can read about these on our website here: http://www.gloshospitals.nhs.uk/en/Contact-Us/Contact-Us/ Thanks for bringing this issue to our attention. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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