"Don't come to the Darlington Memorial Hospital A&E"

About: Darlington Memorial Hospital

I arrived at A&E at 12.30pm with bad chest pains and a survival card for the deadly dangerous drug I take. I saw a Staff Nurse (who was a paragon of virtue). I was given paracetamol dispite being told not to take the drug on my drug emergency card, at 0415 am I left still with a chest pain score beyond 7/10 having not seen a Doctor. I was given an ECG and blood test, the drug makes an ECG look normal and the normal test for a heart attack does not work. I rang a hospital in the Midlands and spoke to their Cardiac Team, who said we do not prescribe that drug, 'it kills the pain and also the patient'? I now have a an appointment with them at 11.00 am and a chest pain score of 5/10.

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent visit to Darlington Memorial Hospital and in particular the A&E department. I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Matron so she is aware of your comments. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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