"Visit to A/E"

I took my husband along to A/Efollowing a fall. The receptionist was competent ( not friendly) the triage nurse chewed gum throughout their assessment. The technician who performed the ECG and requested pain relief for my husband was excellent and had a patient focussed approach . The doctor was thorough and reassuring. the customer service overall was awful. A whole group of nurses at the nurses station laughing and possessing no interest in patients. Completely opposite to the approach in the X-ray dept, both from the reception and the radiographer. On the whole I would not like to reattend.