"Forgetting about a paitent"

About: Lincoln County Hospital

Think it's horrendous how you can be forgotten about. Last had a follow up appoitment in Febuary for an operation for my hearing which i am still waiting for date, we are now in May and i still haven't recived anything. Oh and when i last went for an appoitment i was left waiting 2 and half hours for hearing test to find out my documents hadn't been passed on and they didn't even know i was waiting! Then said well you could be waiting all day now to fit you in. Thankyou very much for the care you have delivered.

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Response from Jennie Negus, Deputy Director of Patient Services, United Lincolnshire Hospitals NHS Trust

picture of Jennie Negus

I am so sorry for your experience - your frustration was tangible and I can understand why. Could you possibly contact PALS@ulh.nhs.uk and give us your details so we can get this sorted for you?

Again I am very sorry but thank you too for leaving your feedback - it is important that we know.

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