"Total Knee Replacement"

About: Aspen - Claremont Hospital

I asked to be referred to a consultant after I had spoken to several different patients whom they had already treated and operated on. They had experienced excellent outcomes so I was happy to meet them. This consultant has a relaxed, friendly and informative manner and went to great lengths to answer all of my questions and keep me fully informed about my prospects of a satisfactory outcome at all stages: they even gave me a commentary towards the end of the operation! There is a well-integrated recovery system at the Claremont and all of the staff were totally focused on my well-being. Here, I refer to the specialist nursing staff in the theatre and recovery room, the "ward" nurses, physiotherapists, catering staff - the head chef even discussed my dietary requirements with me in person(!) - and administration staff. The accessibility to all of this excellent care as a result of the Choose and Book system was a most pleasing surprising. I feel sure that the "conventional" NHS hospitals' route works well but I cannot but recommend thoroughly the "Claremont" option.

Story from NHS Choices

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Response from Aspen - Claremont Hospital

Thank you for taking the time to leave such positive comments about our hospital, we are delighted to hear of your good experience with us. Your comments will be passed on to staff and consultants alike. We wish you well for the future.

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