"Safari Day Unit"

About: Watford General Hospital

Our Son was admitted to Safari for a minor procedure. From the off, the Staff sister was very welcoming. Apart from the fact that there was a meeting that no one on the ward was aware of. The Matron came into tell us what was happening and allowed the children to have sips of water. Luckily we gave our son some milk at 12.45am knowing that we might be in for a wait, otherwise he would of been very hungry!!! We saw the Consultant, their House Officer and the Anasthetic Orperator who double checked all the information, what they were going to do and all the details. After the op, my Son was in emense pain, the Sister bent over backwards to try and help to settle him, they got us some warm milk which helped. Everyone that we spoke to helped and could not of helped more. We are so glad that we had such great care from Safari Unit. The staff are amazing with the pressures that they are put under, from dealing with upset children, worried parents, and they are stll smiling at the end of a very hard day.

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Response from Watford General Hospital

Many thanks for taking the time to share your experience of our service. It is always nice to hear that we are succeeding in ensuring children are well cared for.

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