"Disabled Parking"

About: University Hospital Of North Durham

It is time that the hospital checked who exactly is using the disabled parking bays. Although I have a disabled parking badge I find it extremely difficult to get a disabled parking place because most of the bays are taken up by the families of other badge holder, usually when the holder is not present. The hospital needs to crack down on this kind of use by checking who is actually in the vehicle when it parks, and fining those people who are defrauding the parking system. Every disabled parking badge has the photo of the badge holder on the back of it, so checking who should be in the vehicle at the time of parking is a very easy process.

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Response from University Hospital Of North Durham

Thank you for providing feedback on your visits to the University Hospital of North Durham and in particular the difficulty you have finding a disabled parking space. I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Car Parking Manager. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774