"Day care unit"

About: Wycombe Hospital

I recently underwent a general anesthesia for a cystogy examination . I was very impressed with the cleanliness of the ward and efficiency of the staff who helped me prepare for the procedure and the care afterwards. I found the consultant a little distant though and they seemed to reading from a script when explaining things and didnt like questions. The tea and toast was very welcome afterwards.

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Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear responder

Thank you for your kind words of encouragement. Every month in 2014/15 we receive over 2000 compliments from individuals like yourself and where possible we pass all compliments onto the relevant staff as we know your comments contribute to encouraging our staff to continue to provide a great level of care.

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