"i had never been in hospital before ..."

About: Queen Victoria Hospital (East Grinstead)

(as the patient),

What I liked

i had never been in hospital before so when i was admitted on 23rd july for a major operation, admittedly i was more than nervous. i stayed in intensive care,step down and margaret duncombe ward and everyone who worked there and looked after me were absolutely wonderful.

everything about my 15 hour operation was explained to me before and after the operation and any decisions made about my treatment were thoroughly explained to me. Never before have i felt so looked after and if possible comfortable in hospital. Everyone from my consultant through to the domestic staff were exceptional and i would prefer to stay in this hospital than my own local one for any reason in the future!

What could be improved

i really cant think of anything!

Anything else?

just a massive thank you to all the staff involved in looking after me and helping with my recovery,i couldnt have done it without you!

Story from NHS Choices

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