"Humouring the patient and almost patenting the..."

About: Northern General Hospital

Single word; Excellent! - Every aspect marvellous, but just one item should stick in any patients mind. - When being informed by the Consultant - I though, but might be wrong as my Consultant is not on the 2,010 listing. My Consultant said: 'We will need to fit you up with a pacemaker" and then added:- "if that's alright with you(?) - Brilliant absolutely brilliant! TheTitle: 'Consultant' is taken into the stratosphere! 'If it's alright with you' - (question implied), courteousness absolute(!) and consultation at the very pinnacle, still has me laughing. But, of course I am able to laugh because I was whipped in and out in time to now be recovering daily. Last bit: Humouring the patient is here, also at some sort of zenith. Thanks to all!

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Thank you Trevor, your compliments and positive feedback is very warming and enlightening and I am sure that the staff involved will be highly delighted to receive such positive feedback. Thank you for taking the time to provide such glowing feedback.

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