"Excellent Service- Acute care unit"

About: Queen Mary's Hospital / Minor injuries unit

I had been to the hospital, thinking there was a burns unit. I was sent by my practice nurse for a dressing on my back for burns I sustained spilling boiling hot tea when working at home. The staff were so understanding and didn't ask me to leave as the unit had shifted to Chelsea and Westminster. My injury was quite extensive covering the back on huge left side. The nurse in the acute care unit, was so efficient , they cleaned the wound, took pictures and did an e- referral to the burns unit and Chelsea and Westminster hospital and got me an appointment to be seen there immediately. Two weeks on and I am fully healed. I salute the team at this unit and thank them from the bottom of my heart.

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Response from Queen Mary's Hospital

Thanks very much for taking the time to post your feedback about your experience at Queen Mary's Hospital. Your kind comments will be passed onto the Minor Injury Unit.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful