"Walk in eye clinic"

About: Queen's Hospital (Romford)

This service seems to be almost non-existent. I arrived with my wife at 10 am, to be informed that we were too late to be seen and should go to Moorfields. I queried why we were too late, as the department does dot close until 3pm, and was told that they already had fourteen patients waiting. Why advertise a service you cannot adequately provide? you are just misleading everyone.

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Story from NHS Choices

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Response from Queen's Hospital

Thank you for leaving your comment on NHS Choices. We do have a high demand for this service and I am sorry to hear that you were unable to be seen on this occasion. I will feed your comments back to the team to be able to learn from your experience. Yours sincerely Nadeem Moghal Medical Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful