"I came in through A&E for ..."

About: Kent & Canterbury Hospital

(as the patient),

What I liked

I came in through A&E for Arrythmia. The staff in A&E treated me well and with sympathy.

What could be improved

I was discharged but never give a cardio appointment, or any other kind of appointment as it was insisted that I was under the endocrine department. The follow up with slow, (months to process test result) and my heart rate was certainly not monitored on the drug I had been prescribed. When I phoned up I was told by the cardio secretary that I would not be seen in cardiology unless the endocrine man wanted to refer me to that department.

Anything else?

Eventually after doing my own research, I got myself referred to Rapid Access Clinic in London at Barts and the London, who were fantastic and sorted out my problem. However I only found out about this by my own research online - via NICE and the Arrythmia Alliance. No information was given out either by K&C or my GP about my condiiton. It was a very stressful 6 months indeed.

Story from NHS Choices

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