"A&E visit"

About: Darent Valley Hospital

As a relative of someone who attended A&E for severe stomach pain and nausea, I was appalled by the rudeness of the triage nurse and disappointed at the lack of empathy/concern there was considering my family members recent history of leukaemia. I would expect in future for any case of someone with history of having chemotherapy to be taken more seriously!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Darent Valley Hospital

We are sorry to hear of your experience as a relative when you visited the A&E Department. We do our utmost to ensure that our staff are courteous and respectful at all times. We will share your observations with the member of staff in charge of the department. Kind regards The Communication Department Darent Valley Hospital

  • {{helpful}} of {{total()}} people think this response is helpful