"They put me at ease"

About: Broadgreen Hospital

(as a staff member posting for a patient/service user),

I was referred here to have my ears cleared as I couldn't have the normal syrining due to a previous perforation. They gentle and gradually cleared my ear of wax using a microsuction system. They explained what they were doing and put me at my ease. I would happily recommend.

Comment recorded by Healthwatch Liverpool on behalf of the patient

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Response from Royal Liverpool and Broadgreen University Hospitals NHS Trust

Thank you for your kind comment. We have passed this on to staff. Best wishes.