"Yes, the building is old, but ..."

About: Pembury Hospital

(as the patient),

What I liked

Yes, the building is old, but everyone was so helpful and kind. My experience was good: efficient, friendly staff who explained everything clearly, a short waiting time. The information pack that was sent out before my appointment was clear and explained difficulties about parking and how to overcome them etc.

What could be improved

New building, but it is coming!

Anything else?


More about:

Story from NHS Choices

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