"Neurology, the doctor OP Clinic"

About: Maidstone District General Hospital

The doctor is approachable, thorough in their assessment, efficient in arranging medical investigations, providing diagnosis and treatment. The doctor has a straight forward no-nonsense approach which I prefer. Overall a positive experience with this proficient consultant ** The doctor would benefit from more admin support in order for test results, reports etc to be sent to patients and GP's in a more timely manner. This was the first time I had attended Maidstone hospital when I started seeing the doctor, I acknowledge that the hospital is being improved but I would say the OP Clinic area is dismal, cramped and dark, could do with decorating and better lighting.

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Responses

Response from Maidstone District General Hospital

Dear Ms Smith, thank you for your positive comments with regards to the neurologist you saw in clinic.

We appreciate your observations on the fabric of the outpatient clinic and the site has been undergoing an extensive refurbishment project since that time.

Please be assured that all feedback left via NHS Choices is shared with the appropriate senior staff for their consideration as part of their regular reviews of service.

With kind regards, The PALS Team.

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