"Physio - 2 months and still no date for my first..."

I saw the doctor on 28th February. They printed out the referral form there and then for a physio assessment to be done on my elbows and lower arms. I telephoned the doctors practice and they said that they do not get confirmation from the physio dept whether they are seeing a patient or not but usually get something to say that treatment has finised. How can that be good Patient care? I telephoned the physio department at Darent Valley 2 weeks ago and left a message on their answerphone to request someone call be back to confirm they had received the referral. Its now 25th April and I have had no appointment date as yet and no call to confirm that they even have my referral. I am in constant pain, have numbness in my lower arms and hands and cannot extend my arms properly. I feel very let down by my local hospital who dont seem to care at all. Waiting two months to not even hear about an appointment is completely unacceptable.