"Fantastic care"

About: Lister Hospital

I gave birth to my son in December 2014 and it really was the care that I received during the process that I need to share. Baby was having problems with his heart rate and I was booked through immediately to the Consultant led unit to induce me. At every step I was informed of what was happening and what they thought the next step would be. I was constantly updated on the progress baby was making and when we were in a bit of trouble there was ample help available from the wider team. What impressed me most was the empathy expressed by all the doctors and nurses, I felt like we were at the centre of everyone's attention. Once baby was safely delivered and we were moved to recovery I was given advice by the midwife on breastfeeding which I was grateful for, this help has stood me in good stead since! The staff on the ward were equally as professional yet friendly. I never had to ask for medication, they were on top of that, they gave advice on feeding baby with bottles, when I was really shaky from blood loss they cared for baby to allow me to get some much needed rest. We were having to do 3-hourly blood glucose tests on baby and when we finally hit our target they were as pleased as I was and celebrated with me. Whenever I had a question they were always happy to help and I learnt a lot from them on basic baby care - a vital tool for this first time mom. The only thing I'd like to say was there seemed to be a shortage of blood pressure monitors that were working properly on the Gloucester Ward. I feel the midwives and support staff could be assisted in making sure all their equipment is regularly tested and repaired as they spent quite a bit of time hunting for a working machine. Overall an excellent experience. I've seen some rather negative feedback here but I can honestly say that I'd recommend this maternity ward and its staff to anyone. My baby and I salute you - you're doing a fantastic job under sometimes difficult circumstances and you did us proud!

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Response from Lister Hospital

Thanks so much for your great feedback on our maternity service - we know that the wider midwifery team, those in the consultant-led unit and on Gloucester ward will be delighted to read your kind words, which are on their way now to them. Comments about the blood pressure monitors is noted. Finally, may we wish you and your new baby every happiness for the future.

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