"Fantastic consultant"

About: Gloucestershire Royal Hospital

I do have some issues with the general administration of the hospital - very long waiting times and very poor communication, especially as regards the booking office (which is the subject of an earlier review). However, I have nothing but praise for my consultant, who was thorough, considerate, informative and who inspires trust and confidence. Having submitted a negative review about the general issues, it is only fair to give praise where praise is due and i cannot praise my consultant enough. Thank you!

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Response from Gloucestershire Royal Hospital

Hi there, Thank you for sharing this feedback with us. Sorry to hear about the issues you experienced regarding the booking office - have you shared these concerns with our PALS team? To make sure that your feedback reaches the right people, if you haven't already done so would you mind getting in touch with PALS so they can take a few more details eg the name of your consultant and the communication issues you've referred to? You can call them on 0800 019 3282 (Free phone) or email pals.gloucestershirehospitals@glos.nhs.uk Thanks again The team at Gloucestershire Hospitals NHS Foundation Trust

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