"Gynaecology visit"

About: Addenbrooke's Hospital

been treated for fibroids. 1st consultation was 2/2/15 told would nees a hysteroscopy. Not heard anything after 2 weeks (during which been signed off for 2 weeks-pain), notes were lost. Got an appointment and was told I'd get the results and next consultation with in 2 weeks. After this had to ring myself was fobbed off with we will get back to you, I was so bad I went to A+E- this led to a consultant appt. I was told I needed an MRI on 9-2-15. Signed off sick for two months from 22-2-15 as unable to stand,constant trips to toilet, pain in back and abdomen, dragging sensation, out of breath, I had an MRI scan on 25-3-15 and saw consultant again 9-4-15 who recommended embolization. By 20-4-15 still not heard anything so I rang this department. I was told I had to have a phone consultation by a nurse which should be this week. Fri 24-4 now no call. Then I am told will be another 6 weeks! Why can't all scans/tests be arranged on one visit instead of this endless waiting. This year have had 2 and a half months off sick due to this waiting. How is that helping anyone!! Please intervene. Yes already left this on PALS website- no reply as of yet.

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Response from Addenbrooke's Hospital

I am sorry to learn of your continued problems and waiting. I hope that you have now received a response from the Patient Advice and Liaison Service (PALS), but if this is not the case, please could I ask you to telephone the service on 01223 216756 or email pals@addenbrookes.nhs.uk and we will make sure that your situation is investigated. Complaints and PALS Manager

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