"Very different treatment on different wards"
About: Blackpool Victoria Hospital Blackpool Victoria Hospital Blackpool FY3 8NR
Posted via NHS Choices
My mum has been an inpatient on different wards for 6 weeks. Her treatment has varied considerably from ward to ward. I have an official complaint being currently considered and will not raise these issues here, but I wanted to praise the sisters on ward 5. They have listened and supported us through a difficult time. My mum has been treated with respect and has slowly improved. I know they have difficulties themselves to contend with and have always been professional. I am very grateful to them for making my feelings count and including me in my mums care. My ratings are based on the hospital overall, but I will say the cleaning is not upto scratch. My mums belt trailed on the ward floor and was covered in thick dust.