About: Blackpool Victoria Hospital Blackpool Victoria Hospital Blackpool FY3 8NR
Posted by w***********e
Appointment malfunction. I was given an appointment over the phone but was told upon arrival that "You should have come yesterday". I am 100% sure that My version is correct because I remember asking if I would receive confirmation in the post but was told that the phone call was sufficient. They then repeated the appointment details. When I asked upon arrival if I could be seen anyway I was told that the clinic was full but I could wait until 4pm (11/2 hours) but even then could not guarantee an appointment. Because I had other important business to attend to I could not afford to spend that amount of time in the waiting room on the offchance that I might be seen. I explained that this appointment was important because I was seeing the specialist in 5 days time and they needed the results of this appointment but the receptionist refused to help.