"No compassion or respect"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF The Princess Royal Hospital / General medicine The Princess Royal Hospital General medicine TF1 6TF
Posted by Walks193 (as ),
TRAQS wanted me to go to a hospital miles away from where I live. I told them I was disabled and needed shorter distance for attending hospital. When given a hospital within my distance required it was cancelled and then another date was given to me by post on the Friday when the appointment was on Monday. No one called to confirm short notice of appointment.
At the hospital, woman’s voluntary services were calling out patients names in the outpatients department in the hospital with their files in their hands. I did not feel comfortable with this. The hospital outpatients department ceiling files fell down next to me in a wheelchair due to sewage pipe pressure causing a leak. The nurses did not rush to aid and just looked and no sudden rush to see if everyone was OK in the waiting room. No compassion or respect. Would not like to see nurses deal with a proper disaster and no confidence in staff