"In pain during colonoscopy"

About: Trafford General Hospital / Colorectal surgery

(as the patient),

Over the past year I have been experiencing severe pain in my stomach and been admitted to hospitals around Manchester several times, (one stay resulting in having my appendix taken out), a doctor then referred me on to have a colonoscopy. I was given Moviprep as my bowel prep, which didn't work at all, it only caused pain and vomiting for days.

I was never told prior to the procedure that there could be pain, only mild discomfort during the procedure. I was in agony all the way through the procedure where I begged the consultant to stop due to the pain I was experiencing, I had to ask at least five times before the procedure was actually stopped.

I think that patients having a colonoscopy should be made aware that it could be extremely painful, and that consultants should stop the procedure when the patient asks.

I felt the whole experience was traumatic. I will never have a colonoscopy under sedation again, currently waiting for an appointment to have one under GA.

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Response from Central Manchester University Hospitals NHS Foundation Trust

We were very sorry to receive your comments and concerns via the NHS Choices / Patient Opinion website about your experience during your procedure at the Manchester Royal Infirmary. We would always expect staff to ensure that any procedures are fully explained to patients before they are undertaken, so that you are aware of what to expect during the process. Please accept our sincere apologies that this was not your experience.

It is very difficult to offer an explanation as to what may have happened during your procedure without having more information so that we can investigate the concerns you have raised in more detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about this. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk they can discuss this with you