"Day case surgery"

About: Poole General Hospital

I have just had a minor op under general anaesthetic in the Day Case Ward. I heard from PGH very soon after my GP referred me, had an appointment with my specialist within a month and booked in for my surgery this morning after a short wait. Everyone l met was professional, kind and friendly and explained at every opportunty what to expect. My husband dropped me off at the hospital at 7.15am and picked me up at 12noon. I can't thank or praise the staff highly enough. Thank you all so much.

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Response from Poole General Hospital

We are very pleased to hear that having been referred by your GP, you were soon provided with the recommend treatment here at Poole hospital. Thank you for your kind comments relating to the care shown to you by our staff and we are very pleased to hear that staff kept you informed at all stages during your stay within the department and day theatres. We are delighted to hear that you were treated, promptly and that you returned home shortly thereafter. I will ensure that your praise and kind comments are passed to the staff who were involved in your care and wish you well in your recovery. Kind regards Maria Bennett, Patient Experience Facilitator

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