"1st Rheumatology Appointment"

About: The Great Western Hospital

Awful experience!! Came away in tears of upset and anger. Wasn't listened to, wasn't examinded at all! pictures bought in of my body wide joint swellings ignored. Felt the doctor was pretty rude and very dismissive of anything I says was only in there for 10 minutes one of the worst experiences of my life!!! Still extremely sick in immense chronic pain and bedridden.

Story from NHS Choices

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Response from The Great Western Hospital

We are sorry to hear your recent experience did not meet your expectations. We take concerns seriously and are keen to investigate and take action as appropriate. If you would like us to look into this further, please contact our Patient Advice and Liaison Service by emailing pals.team@gwh.nhs.uk or calling 01793 604031.

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