"excellent service from the pain clinic and pain management service at Southmead Hospital."

About: Southmead Hospital / Trauma and orthopaedics

(as the patient),

I have been suffering from failed back surgery syndrome for many years. I was seeing the Consultant Mr Krishna and his team at the pain clinic for a couple of years then referred to pain management.

I would like to thank the whole team in being compassionate, caring and treating me with respect. You cannot get a better level of care and they all deserve an award for what they do.

I was also referred on to Dr Sarah Love Jones and Mr Sanderman to have a trial spinal cord stimulator fitted. They also treated me the same and they deserve recognition from the trust in the way they care and treat their patients. All the nurses that are compassionate and caring and are by your side during your journey and will do anything for you to help.

This has got to be the best Pain Service in the country and even though the health service is under pressure and they all work hard, they all still were able to make me smile and make me feel better by understanding my problems in an holistic way.

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Response from Steven Sykes, Advice & Complaints Team Manager, North Bristol NHS Trust

Dear Ducati - thank you for taking the time to post your kind comments about the pain service at Southmead Hospital.

I was pleased to learn that you have found the clinicians and nursing staff to be so supportive and that your experience has been so positive. I have passed on your views to those concerned.

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