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Professional and Caring Barony Practice

Posted By glenburnjany

"Professional and Caring Barony Practice"

About: NHS Greater Glasgow & Clyde

(as a carer),

.During the last 3 years I have many dealings with this surgery on many different issues due to my husbands accident.

I can honestly say from Doctors, District nurses and receptionists I have had a first class service. with every issue.

I would like to make a special mention to Michelle who is 1 of the receptionist who goes above and beyond to assist me. Thank you all Barony Practice.

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Responses

Response from Niall McGrogan, Head of Patient Experience and Public Involvement, I work for Dr Margaret Maguire, the Director of Nursing, here at NHS Greater Glasgow and Clyde, NHS Greater Glasgow & Clyde 9 years ago
Niall McGrogan
Head of Patient Experience and Public Involvement, I work for Dr Margaret Maguire, the Director of Nursing, here at NHS Greater Glasgow and Clyde,
NHS Greater Glasgow & Clyde

.Hello – my name is Niall Mc Grogan. I lead a small team in NHS Greater Glasgow and Clyde that seeks to involve patients and carers in the work of the NHS. We support our colleagues seek and use feedback to help make improvement to services. We also engage with community and voluntary groups to help build relationships with local people and their hospitals. On Patient Opinion, I am supported by Lorna Gray, Project Manager Patient Experience Public Involvement.

Submitted on 23/04/2015 at 16:10
Published on Care Opinion at 17:05

Dear Glenburnjany

Thank you for posting your very kind words about the Barony Practice and the staff who have cared for you and your husband and assisted you. I will pass on to the Practice and ask that they let the staff know the difference they have made to you and your husband.

Yours sincerely,

Niall McGrogan

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