"The A+E staff who saw me quickly ..."

About: Wexham Park Hospital

(as the patient),

What I liked

The A+E staff who saw me quickly and treated me with respect.

What could be improved

Communication - between staff and from staff to myself.

Cleanliness - especially in the ward toilets.

Customer care particualrly once I had made a complaint.

Monitoring of medication and alarms - my medication was often missed and my alarm (and others) ignored at night when they were very short staffed.

Story from NHS Choices

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