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Care Opinion

Amazing

Story from nhs.uk

"Amazing"

About: Kent & Canterbury Hospital

Attended for day surgery to my hand on 17th April 2015. I cannot believe that I had such exceptional service, this has not happened in Kent since I returned from living in France in 2008. The whole team, from my surgeon and anaesthetist to, the so called, bottom rung of the ladder, were utterly, totally fantastic. Thank you all for making a pretty scary experience so simple. You are all absolute stars and, I thank you all so much.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 8 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 29/04/2015 at 22:59
Published on Care Opinion on 30/04/2015 at 09:28

Thank you so much for your feedback, I am so glad that we were able to help you through a potentially stressful time. We are really proud of our day surgical teams. I do hope you are recovering well.

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