About: King George Hospital

My Partner:-Attended for cystoscopy wanted to use loo, was told to keep shoes on and directed to a toilet which was a shower room as well and a pool of water on floor, coming our slipped went right across corridor into wall, four nursing staff chatting further down corridor saw and did nothing if was elderly patient would have been serious problems. a second apt with ultrasound no one there to direct where I was going and the sonographer held the bottle of liquid high and just poured on me which was cold and made me jump, better treatment in a third world country!!!! This was during February/March

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Response from King George Hospital

I am sorry to learn of your partner’s experience at our hospital. This is not the behaviour I expect from our staff and would like to hear more so that this can be addressed. Please contact me through our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk. Yours sincerely Wendy Matthews Interim Chief Nurse

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